Edelrid calls on owners of a Mega Jul belay and abseiling device from batch 04/20 to visually check the device for a possible defect.
It became one Mega July found in which the replacement eyelet has a defect. It cannot currently be ruled out that there are other devices in circulation with defects from the relevant batch.
The defect is a change in the metal surface that is easily recognizable during a visual inspection. These surface changes can vary in depth and result in a reduction in strength.
Please do the following when checking:
1. Check batch number
Check the batch number. The batch number is located on the upper right side of the device.
2. Visual inspection
Check the surface of the metal body, especially the secondary eyelet, for deviations such as wrinkles, steps, cracks, etc.
Examples of possible defects on the MEGA JUL:
Devices that have a step or edge at this point as shown here can continue to be used. You don't have to do anything.
Video instructions: This is how the verification works
Frequently asked questions
- Where can I find the batch number?
The batch number is located on the top right side of the device. The batch number is engraved or lasered there in the format MM/YY.
- The batch number on my device is no longer readable.
The visual inspection only requires a small amount of effort. If the batch number can no longer be clearly identified, a visual inspection is recommended, regardless of the batch number.
- Can such a defect also arise later during use?
No. The steel used is extremely tough; after the manufacturing process, the structure can no longer be changed by mechanical influences.
- Why is only one batch affected?
During research into the present case, it was discovered that there was a deviation from the prescribed process in the quality assurance measures for this batch.
- Is the Micro Jul also affected?
No. Micro Jul, Mega Jul Sport, Jul2 and Giga Jul are not affected.
- Was there an accident?
No. The affected device was discovered during an inspection.
- If I cannot carry out the inspection myself or am unsure, can I send my Mega Jul to Edelrid for inspection?
Yes, if there is any uncertainty, the Mega Jul from batch 04/20 can be sent in for checking. Please contact our customer service [email protected].
- What do I do if I discover a defect in my Mega Jul?
Please contact our customer service by email: [email protected]. You will receive a return slip from us, which you can use to send the device to us free of charge for inspection. If your device is defective, we will replace it free of charge.